IA Shares Courier

IA Shares is made possible in part by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by the State Library of Iowa.

 

IMPORTANT CORONAVIRUS GUIDANCE FOR IOWA LIBRARIES
 

MOBIUS and IA Shares Partnership

IA Shares is a program of the State Library of Iowa to bring weekly delivery service to all Iowa public libraries in order to facilitate interlibrary loan and materials sharing.  MOBIUS is providing management services and technical support for this project in partnership with STAT Courier, who is providing the delivery service.  

Courier Forms and Information

MOBIUS Delivery Label Maker
If this is your first time using the label maker, please be sure to read the instructions carefully before starting.

Delivery Schedule
The most current delivery schedules available for the IA Shares libraries

Days Closed Calendar
View closures reported by your own library and other participating libraries. 

Reporting Damaged Items
Information on handling and submitting claims for items damaged while traveling through the delivery system. 

IA Shares Broadcast List
Subscribe to receive important updates and notices about the IA Shares service. This is a broadcast only list and can not be replied to. If you need to contact MOBIUS or the State Library of Iowa, please use the contact information below. 

Frequently Asked Questions
Information about MOBIUS, routes, reporting closures, printing labels, handling damaged items and much more. 

Reporting Service Changes
To report schedule or delivery changes please use the Service Change Form.

Contacting MOBIUS for Help

To contact MOBIUS about courier related issues, send an email to [email protected] or call the Help Desk toll-free at 1-877-366-2487. The courier email address is monitored by multiple staff members. 

IMPORTANT- Reporting Delays in Service - You should report any delays in service longer than 30 minutes to the MOBIUS Help Desk so that they can make sure that any issues with the courier are addressed in a timely manner. 

Ordering Delivery Bags, Tubs, and Supplies - Questions about ordering additional bags, tubs, supplies and other related issues should be directed to Tom Keyser at [email protected] or 515-242-6542.

Overview & Training Materials

IA Shares Training Webinar
This webinar goes over the processes, procedures, and answers questions from libraries about the IA Shares service.

IA Shares Delivery Website
This page is provided by the State Library of Iowa and provides up-to-date information about the service, training resources, and an FAQ section. 

IA Shares Training Video

An overview of the MOBIUS website with information highlighting the IA Shares/MOBIUS courier service.